Office relocation checklist: the strategic decisions, not the move-day logistics.

    By Mark van den Berg

    Search for 'office relocation checklist' and you'll find packing lists, vendor schedules and IT migration runbooks. None of that is the work that determines whether a relocation succeeds. The decisions that do — strategic fit, building potential, governance, change exposure — are taken twelve to twenty-four months before move-day. This article is the checklist for those.

    T-24 to T-18 months: strategic decisions

    Settle these before any address is signed:

    • Strategic intent — what does the relocation enable that staying doesn't.
    • Headcount and hybrid scenarios — three coherent paths, not a single forecast.
    • Budget envelope including dual-running and disruption — not just fit-out.
    • Stay-or-relocate evidence — formal comparison, not preference (see relocate or transform).
    • Board mandate with explicit guardrails on cost, timing and scope.

    T-18 to T-12 months: location and concept

    This is where most projects accelerate too quickly:

    • Location longlist against strategic criteria, not just availability.
    • Building potential studies on the shortlist.
    • Workplace concept aligned with office space planning evidence.
    • Lease structure aligned with the multi-year housing strategy.
    • Stakeholder map across HR, IT, FM, security, comms — owners identified, not just consulted.

    T-12 to T-6 months: design, governance, change

    The phase where parallel tracks need explicit coordination:

    • Design progressing against the workplace concept, not detached from it.
    • Governance ritual fixed — monthly operational, quarterly strategic, gated decisions documented.
    • Risk register top-five reviewed at every quarterly board.
    • Change programme started — not the week before move-day.
    • Day-one services scoped: reception, catering, IT support, FM.

    T-6 to T-0: execution and migration

    The visible phase. By here, the hard work is mostly done:

    • Fit-out commissioning against acceptance criteria.
    • IT and AV cutover rehearsed, not assumed.
    • Migration waves planned, including swing space and dual-running.
    • Comms cadence to staff weekly.
    • Day-one operational runbook with named owners.

    T+0 to T+12: read the result

    A relocation isn't done at move-day. The baseline KPIs set in the ROI framework are read against post-occupancy at month nine and again at month eighteen. Without that read, the project closes without ever proving its return — and the next investment starts from the same anecdote-driven baseline.

    Frequently asked questions

    Why isn't IT migration higher on the checklist?

    +

    It's critical but well-understood. The items above are the ones where most projects fail silently long before IT becomes the issue.

    Do we need a dedicated programme manager?

    +

    For a headquarters relocation, yes. Splitting the role across existing functions is the single most common cause of timing slippage.

    What's a realistic dual-running cost?

    +

    Three to nine months of overlapping occupancy is typical for a phased move. Modelling it as a contingency rather than a line item leads to predictable budget surprises.

    Should we communicate the new address before contracts are signed?

    +

    Almost never. The cost of retraction is far higher than the cost of waiting two weeks for legal close.

    Also available in Dutch.
    Continue reading
    Related articles
    Strategy Session

    Before the first decision is made.

    A strategy session is the moment to clarify your context and the strategic choices around your workspace investment — before design and construction set the direction.